What kind of WordPress support services do you offer?
Our Team can help with all tasks related to WordPress such as Theme/Plugin Updates, Adding New Features/Plugins, and Creating New Pages. You can send an inquiry regarding what you need help with prior to purchasing one of our services.
How quickly can I expect a response to my support request?
You can expect your task to be completed within 1-2 business days. Unlimited Subscribers will be placed in a faster queue.
Can you help with website migrations to WordPress?
Yes, we can help with migrating your website to WordPress or A New Hosting Provider.
Do you offer custom WordPress development services?
Yes, We offer custom development services such as theme/plugin development or adding custom functionality to your WordPress site. Please send an inquiry to our contact page regarding the project to get a quote.
How do I get started with your WordPress support?
You can select our "WordPress Site Fix" service to fix/update one issue on your Website. The Unlimited Plan is a monthly subscription to get Unlimited WordPress Help throughout the month.
What is your policy on backups and data protection?
For Unlimited WordPress subscribers, we do daily off-site backups to provide reassurance that the website can be reverted to a prior version of the website.
What is included in your 100% Guarantee?
If we cannot fix a task on your WordPress website then we will provide a full refund(For WordPress Site Fix Service Only)
Can I change or cancel my support plan at any time?
Yes, the Unlimited WordPress Plan is a monthly subscription that you can cancel at any time.